A CBS News story this week on a lawsuit against JetBlue raises a familiar and uncomfortable question. The allegation...
Michael Qualantone on Look-to-Book Costs
New M.O.'s Michael Qualantone has a letter published in The Beat today, responding to a recent panel discussion where...
Not During Crises (NDC)
The recent snowstorm in the U.S. Northeast was a reminder of how quickly large-scale disruption can test the travel...