Full Year and Q4 2025 U.S. airlines’ earnings summary
Overview Full-year and Q4 2025 earnings reinforced a familiar hierarchy across the U.S. airline sector. Delta Air...
GUEST: Swimming With the Current – Michael Qualantone On United’s Course Correction
Salmon swim upstream to spawn. They expend incredible energy. Many don't survive the journey. It's a powerful metaphor...
NDC gets a course correction
Thirteen years into NDC, it's fair to ask: why hasn't the managed business travel industry made more progress? From...
When traveler loyalty goes too far
When suppliers prioritize personal perks over corporate relevance, business travel programs pay the price. It’s time to restore balance.
Q3 2025 U.S. airlines’ earnings – New M.O. summary
Here's New M.O.'s in-depth summary and analysis of the 3rd quarter 2025 reports from the major US carriers most...
Disruption, but for who?
United Airlines Ventures has officially invested in Blockskye. While rumors swirled for months, this public...
New M.O.’s feedback on 2Q 2025 airline earnings
We’ve seen some interesting commentary around second-quarter airline earnings, so we took a closer look at the recent...
Be careful what you wish for…
You might have seen the post from The Beat on July 14th entitled "Airlines To Agencies: Less Looking, More Booking On...
BTN: The Airline Moonshot: A Mission Without a Shared Vision
JFK united us around a shared vision and reached the moon in 8 years. The airline industry couldn’t align on booking...
The 6 core tenets of managed travel
Every effective managed travel program shares the same set of strategic imperatives, regardless of size, sector, or...
BTN NEXT panel recap: Navigating the future of managed travel – together
When Mike Qualantone and Kevin O’Malley logged in for Business Travel News’ “Next News Desk” broadcast in late May,...
Michael Qualantone on reinventing relevance
You may have heard about the time a journalist asked Mark Twain about reports of his death. Twain responded that the...
Op ed: The right distribution path
Premium leisure carried the day for a while, but tides turn. With demand shifting and business travel's value...
The Beat interviews New M.O.’s founders
We’re excited to share that New M.O. was recently featured in The Beat, a premier publication covering the world of...
New M.O. featured in The Company Dime
To coincide with New M.O.'s launch as an independent voice for managed travel, The Company Dime, a respected voice in...
New M.O. launches as independent voice for managed travel
Industry leaders Kevin O’Malley and Michael Qualantone collaborate with TMCs, GDSs, travel technology companies, and...